Support Service

Requirement Arrangement Service

Based on the numerous valuable feedbacks from our customers through the proposal and provision of our services,
we have redesigned our services to make them more convenient to use. One such service is our consulting service.

Consulting Service Concept

We do not merely act as a resident to maintain settings on your behalf.
By participating as a member of the customer's team over the medium to long term, we promote the customer's business efficiency in a systematic and continuous manner.

We will also go beyond the scope of standard support to "implementation" and "realization" on behalf of the customer's staff.
In addition to providing temporary support, we also play a role in promoting "continuous improvement of business efficiency," which is the original purpose of HUE implementation.

Three points of our consulting service

The system and know-how that only a product developer can provide enables high quality and short delivery times.

Point.1] Freeing you from the administrative tasks of HUE Classic

The mission that customers should focus on is not the maintenance of business packages.
We support the shift to more mission-critical operations by entrusting the work to a professional.

Point.2] Acceleration of business efficiency improvement

We are sure that there are still many useful functions of HUE that are not yet available to our clients.
HUE effective utilization projects, which have tended to be left in the salt, can be promoted in the future.

Point.3] Can be provided in a volume that matches the customer's circumstances.

Compared to conventional professional services, we are able to provide more flexible services.
We can respond to situations such as starting small and expanding the project in the middle of the project.

Strengths of Consulting Services

We are able to provide high-quality and highly productive services through the structure and know-how that only a product developer can offer.

Feature 1] Extensive product knowledge

To ensure that we provide services based on correct Products / Services specifications, the latest manuals and FAQs are available at all times. We also have a system in place that allows us to communicate directly with developers.

Feature 2] Cooperation with our consultants

We use a messenger tool that includes consultants related to your company, plus regular information sharing MTG. This enables the sharing of detailed issues that arise on a daily basis and the confirmation of policies in a timely manner.

Feature 3] Unique training programs

Our unique training program, designed based on the know-how of more than 200 companies, includes not only product knowledge, but also role-playing and sharing of case studies that have been conducted at other companies. We are constantly taking steps to improve the skills of our personnel.

Feature 4] Employment of specialists

The ability to think logically and the various basic skills required to provide this service are assessed at the time of our hiring based on extremely high standards.