Cloud Managed Service
Supporting the choice of a "cloud environment" as a BCP measure,
This page introduces our Cloud Managed Service, a one-stop support service for applications and infrastructure.
What is Cloud Managed Service?
This is a service that performs cloud server operation and management tasks on behalf of the customer.
HUE Classic Cloud supports server operation and management in response to the recent introduction of telework environments and the promotion of DX.
HUE Classic Cloud is a service that provides a cloud infrastructure specialized for HUE Classic AC, HUE Classic SCM, and Ariel products. Using this service, we perform cloud server operations and management on behalf of our customers. We provide the environment to the customer promptly, and also operate, manage, and maintain the environment.
Advantages of Cloud Managed Services
HUE Classic Cloud offers two advantages to customers based on the application management and operation know-how that Works has cultivated.
Advantage 01 】
We provide the optimum environment for our products and
Improvement of maintainability Improvement of maintainability
We provide stable system operation by proposing the optimal environment configuration for product operation and controlling trouble factors.
Advantage 02 】
One-stop support for infrastructure and products
One-stop support for infrastructure and products
Works provides consistent solutions for both infrastructure and application issues. By providing stable system operation and helping customers reduce the burden of system maintenance and operation, we help customers further improve the efficiency of their information investment.
Service Menu
This is a list of HUE Classic Cloud service menu.
| Services Provided | Contents of services |
|---|---|
| Creation of customer-specific environments | Procurement of dedicated accounts / construction of cloud environment / setup of connection to customer network, etc. |
| Resource management services | Server startup / server time adjustment/change / specification change / disk expansion / table space expansion / various updates, etc. |
| Security Services | Security support/various updates, etc. |
| Monitoring Services | Dead/Live monitoring / Status monitoring / Performance recording, etc. |
| Backup Services | Backup acquisition / acquisition scheduling / generation management, etc. |
| Fault Handling Services | Failure detection / Failure reporting / Failure recovery work / Secondary investigation response, etc. |
| Reporting Services | Detailed statement of usage fees / System status / Proposal of system operation changes / Report on failures and response details |
Provided Cloud
HUE Classic Cloud is a multi-cloud service.
You can choose from three cloud providers. (As of October 11, 2023)
See other support services
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