I am the leader of the customer support team in charge of the credit/debt management area of the accounting system.

I have become more time conscious. I used to try to finish all the tasks for the day even if I had to work overtime, but now I have time to pick up my children. Therefore, I have started to prioritize tasks and proceed more efficiently than ever before. I was able to enter childcare leave without any particular trouble because I had been gradually taking over the job for about six months prior to entering childcare leave. In fact, I think that I was able to entrust my duties to my team members more naturally than before because I had a sense of trust that they could take care of things without me.

The main reason for this was that I did not want to unbalance the workload between husband and wife.

They were very positive about it.

When I am called out of the daycare center for a sudden fever, I sometimes feel impatient, thinking, "What am I going to do about this job? However, in such cases, I immediately share the situation with my team and ask them to support my work. Of course, we support each other in a mutual spirit by following up with other members later.

Yes, there is. Children are not able to communicate their needs well in words, so we need to observe and think about what they want. I feel that this sense is being applied to my work as well, and I feel that I am now able to see the essence of customers' problems and respond to irregular situations more flexibly than ever before.

I believe that maternity leave is not something that "stops your career," but is a valuable opportunity to gain "experiences that you can only have in your life. I was able to take this leave with peace of mind because our company has not only a system but also a culture that actually supports me. Even after maternity leave, I feel that I can build a positive career while balancing work with child rearing because the company is an environment where I am entrusted with work with discretion.

In my previous job as a university administrative staff member, I was involved in job placement assistance and teaching duties, and I was involved in improving operations and maintaining manuals, but there were many times when I felt that things could be done more efficiently. I felt that "things could be done better with the power of IT," and I wanted to be a part of those improvements eventually, which is when I decided to become an engineer.

I was attracted to the fact that the company clearly stated that "no experience necessary" was welcome. I felt that it was an environment where I could have a chance to challenge myself. Of course, I was worried about the technical aspects, but I thought, "If I don't take on this challenge now, I will regret it," and decided to take the plunge.

As for teleworking, there was a gap in a good way. If I wanted to ask a question, I could do so immediately via chat or online meetings, and there were regular 1-on-1 sessions, so I was able to resolve my concerns frequently as I went along. On the other hand, since most of the work is done in writing, it is necessary to be able to organize information and ask questions in a way that is easy to convey to the other person. I found this difficult at first, but I gradually became accustomed to it.

While working on a practical assignment using the company's accounting system, I struggled because I could not correctly specify the initial settings and conditions for outputting reports, which resulted in a large number of errors and did not allow me to proceed as planned. At first, due to my inexperience, I did not know where to look on the screen or what to check when an error occurred, and all I could do was vaguely say, "I don't know. However, as the training progressed, I was able to organize my trial-and-error process and ask questions such as, "I have checked so far, but I don't understand the meaning of this setting.

I was impressed by their very steady and careful approach to each assignment. I could see their ingenuity in the way they asked questions, and I could sense their steady growth as they were able to make their own judgments about "what to prioritize and how far to go" within the limited time available.

I believe that there are three major factors: first, the ability to take the first step and say, "Let's try first," and second, the ability to solve problems. It is important to derive answers through trial and error in one's own way. The third is the ability to enjoy learning. Learning new things is inherently enjoyable. I believe that those who can maintain this feeling will be able to grow in any situation.

It has been about six months since I started working in the field, and there was still a lot I didn't understand at first. I learned the basics of IT and product knowledge through training, but there were many terms and technologies unique to development in the field, so I had to catch up one by one by researching, asking questions in chat rooms, and having my seniors take time for online meetings.

Currently, I am in charge of the product quality assurance team, which is responsible for finding and analyzing the root causes of issues and formulating measures to prevent recurrence. This process requires the ability to organize problems, think in a logical manner, and take action. Through these experiences, I feel that I have greatly improved my ability to grasp things logically and my ability to make arrangements. In the future, I aim to become an engineer who can contribute to business improvement and problem solving through the power of data. First of all, I would like to make the most of the environment I have now, and while deepening my ability to analyze product quality data and my understanding of business operations, I would like to step up from both a practical and learning perspective.

I think there are many people who feel uneasy about taking on a new challenge with no experience.

*Telework is possible during training, but you will be required to come to the office for testing.

My husband is from Kumamoto and we moved there in 2021 when we got married. I am from Shizuoka and have lived in Tokyo for a long time, but I am not particular about where I live, so it was a natural decision.

I am from Osaka and have lived in Kansai all my life, and moved to Kumamoto in 2023 when my partner was transferred. I was a bit hesitant at first, but now I really like living in Kumamoto.

To be honest, I was very anxious (laughs).

Since I can telework, the working style itself is no different from that in the city.

In my previous job, I often felt that the evaluation system was vague, but at our company, "what is expected of me" is clear, and this is communicated to me through regular interviews.

The commute to work is only about 30 minutes, and housing costs are low, which makes life more comfortable.

Because the last bus leaves early in my area, I have naturally developed an awareness of finishing my work within a limited time. I feel that I have developed the habit of being aware of my work priorities and proceeding efficiently. Also, in Osaka, it was sometimes difficult to think calmly because of the speed of the surroundings, but in Kumamoto, it is quieter and I can face my work with a relaxed mind.

I think that Kumamoto is an environment where I can fully focus on my work and growth because I have a relaxed lifestyle. I am now able to focus on my role of nurturing others, and I feel that I am steadily growing at my own pace. Also, there are positions that I can take on with no experience and a system that allows me to consult easily even when teleworking, so I can aim to grow at the same level as in other parts of the country while still being in Kumamoto. I recommend this company to those who want to work for a long time in a calm place.