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DWaaS

What is DWaaS (Digital Workforce as a Service)?

AI agents with built-in business knowledge are assigned as "digital employees" to the field.
This will eliminate human resource shortages and at the same time continuously promote automation and sophistication of business operations.

Benefits of DWaaS

You get "workforce

Assign a digital workforce that actually handles the business as an asset. You can deploy only the necessary amount of workforce to the necessary tasks without relying on recruitment and training.

Stable quality of work

Decision rules, check points of view, and exception handling are built in to suppress processing variation and individualization. The quality of work is maintained at a constant level.

Keeps getting smarter

Improve the processing accuracy of AI agents through operation log analysis and on-site feedback. We continue to improve the results of automation and sophistication.

Three Features

01

Design incorporating business knowledge

We build agents that work according to business rules by utilizing manuals, regulations, past processing history, inquiry logs, etc.

02

Reliable operational design

We prepare a system that can be operated with peace of mind by establishing authority management, audit logs, operation rules, and a handover flow in the event of exceptions.

03

Provision form based on the assumption of improvement

We will continue to improve effectiveness by checking KPI monthly/weekly and reviewing prompts, settings, and system linkage.

Examples of Outputs

DWaaS introductory materials

This document introduces an example of the information provided by DWaaS, the status of AI utilization within WAP, and details of the service.
Please click here first.