Product Support
From problem identification to operation, we provide a variety of
support services for our customers.
Pre-implementation
Consulting
Fit & Adjust Service (FA)
We will examine the most appropriate business scenario while verifying the possibility of conforming to the package through standardization of business operations based on HUE's standard flow.
Consulting
Pilot Consulting Service (PCS)
We evaluate and verify the feasibility of Fit to Standard prior to the start of the implementation project by comparing HUE's business functions with the customer's operations.
Implementation
Consulting
Implementation Support Service (SPEC)
With our established method (SPEC) and standardized high-quality documents, we realize highly accurate implementation utilizing HUE's rich standard functions.
User Support
User Operation Support Service (US)
We reduce the burden of implementation and operation for our clients by performing HUE configuration and verification work.
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Development
Data Migration Service (DM)
This service is to perform data migration from other systems at our company.
Development
Interface Development Service (IF)
We develop data linkage functions between HUE and peripheral systems.
Development
Peripheral Development Service (SD)
We develop peripheral systems for HUE.
Maintenance
Consulting
Business Consulting Services (BC)
This is a consulting service to make better use of HUE, from analysis of current issues and grand design of business improvement to implementation support.
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Development
Infrastructure Design and Construction Service (IA)
We provide advisory and consulting services for infrastructure design.
User Support
Premium Maintenance Service
This service provides support for the promotion of use as well as management of day-to-day operational issues and response to inquiries by dedicated personnel.