Groupware / ArielAirOne / Development Platform
The Chiba Bank, Ltd.
Adopted "ArielAirOne" to increase face-to-face time with customers. Aiming to improve productivity through thorough digitization and paperless system
Chiba Bank is promoting further streamlining of business operations and a thoroughgoing paperless work environment through the use of IT.
The Bank is also working on "work style reforms" aimed at realizing a "comfortable and rewarding" workplace that is not constrained by time or location.
We are moving away from a "paper culture" and promoting digitization. Adopting Ariel to Transform the Way Bank Employees Work
Ariel is equipped with an abundance of standard components that can be used in a wide variety of industries and business categories, enabling the construction of a system that meets Chiba Bank's unique business operations simply by combining the necessary components. Even if business operations are changed after implementation, the system can be adapted by simply rearranging the components, enabling the system to quickly reflect on-site requirements. The system can also handle the detailed operations required for banking operations, such as the creation of application formats that reflect the procedures established within the bank.
1. Aim to reduce the workload of applicants by digitizing the application workflow. 2.
By eliminating the need to print, circulate, seal, and fax various applications, reports, and other forms, the company expects to reduce the amount of time spent on various tasks. In addition, Ariel enables faster decision-making than ever before, not only by setting up approval flows according to the content of applications, but also by digitizing workflows specific to banks, such as incorporating substitute decision-making and prior review by employees who are not decision makers into the application flow.
(2) Prompt and reliable dissemination of information that bank employees need to understand, such as changes in business rules based on laws and regulations
Access necessary information easily by simply checking the Ariel portal screen. By confirming necessary information in a shorter period of time than before, more time can be spent in contact with customers, enabling the provision of services with a higher level of satisfaction.
Through Ariel, Works will continue to provide Chiba Bank with efficient business operations and a rewarding work environment, thereby supporting an environment in which each and every employee can focus on improving customer service.
About ArielAirOne
Ariel is web collaborationware for large organizations. It provides the functions required by large Japanese companies as a standard application.
Three Product Concepts
1. Component Package
By combining standard components (system parts), an amorphous information sharing system can be quickly built.
2 . Request Version Upgrade
Users' needs, requests, and system requirements are reflected in product functions as standard components
3 . Safety Conversion
Maintains system compatibility with version upgrades for proprietary applications built with standard components.
This article is as of September 2018.
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