HUE Works Suite Workflow Service Specification
This is a past HUE Works Suite Workflow Service Specification. The latest version is here:
Definition of this document
This document describes the cloud services available from Works Applications Corporation (hereinafter referred to as "Works Applications") for customers using HUE Works Suite Workflow (hereinafter referred to as "Workflow"). Workflow is a workflow solution for corporate workflow applications.
In the event of any discrepancy between this document and the Terms of Service, the Terms of Service shall prevail.
In the event of any discrepancy between the terms of service and those previously presented, the most recent version of the terms of service will always take precedence.
2. Workflow Service Overview
Workflow is a workflow service for corporate users. Workflow is a non-programmable and easy to use application route creation service that supports paperless applications and improved operational efficiency.
Workflow is a service for corporate customers. Use is limited to corporations (including public institutions).
Workflow can be used jointly with users belonging to your group companies, etc. (hereinafter referred to as "external users"). However, any and all acts related to the use of Workflow by External Users shall be deemed to be acts by you, and you shall be liable to us for any and all violations of the Terms of Service or this document by External Users as violations by you. If we request disclosure of the name and address of the corporation to which the external user belongs, the customer shall notify us in writing without delay.
2.1 Standard Service Features
Workflow provides the following functions. In addition, we also provide the initial setup work (setup of the usage environment and creation of an administrator account).
The specifications, quality, and all other details of the following functions and initial setup work shall be determined by the Company at its own discretion.
- Administrator functions
- Service management
- Processing flow management
- Tray management
- Reporting Management
- Numbering Management
- Stamp settings
- Data Pipeline Management
- Role Management
- Organization Management
- Email Settings
- Permission Management
- IP Address Restrictions
- Collaboration Management
- User Functions
- Application
- Approval, return, rejection, and pending
- Document information display (displays documents by status, such as temporarily stored, outstanding, processed, etc.)
- Reporting (report application details in aggregate)
- Data pipeline (create a master by importing CSV files)
- Notification (send bell and email notifications when requesting approval or when approval is complete)
2.2 Workflow Optional Services
Workflow provides the following services as optional services for a separate fee.
The specifications, quality, and other details of the following services shall be determined by our company at its own discretion.
Contents
This service allows API integration with external systems. This service enables updating master data by uploading files from external systems and linking application data to external systems. The maximum number of API requests that can be sent per month for one set of this optional service is 10,000 (if there are multiple linked external systems, this means the total number of API requests sent to each external system). ). If the number exceeds this limit, you will be automatically charged 10,000 yen per month (excluding tax) per 10,000 requests. Initial setup by our company is required to use this service.
Storage capacity can be increased in increments of 10 GB for this service. If you wish to use Workflow beyond the capacity limit of the standard service (contracted number of licenses x 3GB), you can increase the capacity with this optional service.
This service allows you to attend our prescribed 3-hour training program for administrators, which provides hands-on experience in the overall Workflow configuration flow, organization and user authority registration procedures, application form creation procedures, and processing flow design procedures. This optional service must be used within 3 months from the date of the contract for this optional service.
In addition to "Administrator Training," this service allows us to configure the master and security settings (SSO settings, IP control, etc.) necessary to start using Workflow on your behalf. Master and security settings must be provided by the customer. This optional service includes hearing of the relevant settings, master settings, and verification. This service is recommended for those who have concerns about the initial settings. This optional service must be used within 3 months from the date of contract for this optional service.
In addition to the "Environment Setup Pack," this service includes "Form Creation Service" for one application form and "Flow Design Service" for one processing flow. This service is recommended for those who wish to start operations in a short period of time. This optional service must be used within 3 months from the date the contract for this optional service is concluded.
This service is a service in which we create application forms on your behalf. The content of the application form to be created must be provided by the customer. This optional service includes hearing of the content of the relevant form, creation and verification of the application form. This optional service must be used within 3 months from the date of contract for this optional service.
This service is to design and set up the processing flow on behalf of our company. The contents of the processing flow to be designed must be provided by the customer. This optional service includes hearing the contents of the relevant flow, designing the processing flow, setting it up, and verifying it. This optional service must be used within 3 months of the date of contract for this optional service.
This service allows you to receive one hour of face-to-face support by our company in the form of a web conference for the purpose of answering questions about how to set up and use various functions related to Workflow. This optional service must be used within 3 months from the date of the contract for this optional service.
2.3 Environment Setup and Account Issuance
We will send the access URL and initial login ID for the administrator account to the e-mail address registered at the time of application in about one week after the application.
2.4 Time zone and support services
2.4.1 Hours of Service
- Workflow is available 24 hours a day, 365 days a year in principle, except as stipulated in Article 8.2 or 8.3 of the Terms of Service.
2.4.2 Support Services
- We will send the function manual, administrator manual, and email address for inquiries to the email address you provide. If you have any questions, please contact us at the email address provided.
- Our support service (response to inquiries) will be provided from 9:30 a.m. to 6:30 p.m., Monday through Friday, excluding national holidays and our company holidays. Please note that we do not guarantee that we will be able to respond to inquiries received during these hours on the same day, but we will provide a primary response within three business days.
2.5 Usage Fees
Standard Service
[ For monthly subscription]
Monthly fee: 300 yen (excluding tax)/license
*The initial monthly fee includes the initial construction (construction of the usage environment) fee.
[In the case of an annual subscription].
Annual fee: 3,000 yen (excluding tax)/license
*Two months of the monthly fee is discounted.
The initial annual fee includes the initial construction (construction of the usage environment).
- There is a capacity limit of "Number of contracted licenses x 3GB". The capacity limit is the total amount available to all users.
- Usage fees are based on the number of contracted licenses. Licenses are automatically granted when an account is created.
Details
The account registered with Workflow is the licensee. As long as the number of contracted licenses is not exceeded, accounts can be registered and deleted any number of times within the same month.
[Optional Service]
- API integration: 15,000 yen (excluding tax)/month
- Additional capacity (10GB): 1,000 yen (excluding tax)/month
- Administrator training: 45,000 yen (excluding tax)/person
- Environment setup pack: 150,000 yen (excluding tax)
- Installation support pack: ¥237,500 (excluding tax)
- Form creation service: 20,000 yen (excl. tax) / application form
- Flow design service: 67,500 yen (excluding tax)/flow
- Face-to-face support via web conference: 30,000 yen (excluding tax)/per hour
Depending on the number of licenses and configuration of the customer, a separate estimate may be required regardless of the above fees.
2.6 Contract Term
[For monthly subscription]
The contract period shall be from the date of commencement of use of the Service as set forth in the Terms of Service to the last day of the month in which such commencement of use falls. However, if the customer does not express his/her intention to terminate the contract by the method prescribed by us at least one month prior to the expiration of the contract period, the contract shall be renewed for one month under the same terms and conditions, and the same shall apply thereafter.
[In the case of an annual contract]
If the start date of use of the Service is on the first day of a month, the contract shall be for one year from the start date of use of the Service, and if the start date of use of the Service is in the middle of a month, the contract shall be for one year from the start date of use of the Service to the last day of the month containing the date one year after the start date of use of the Service. However, if the customer does not express his/her intention to terminate the contract by the method prescribed by us at least one month prior to the expiration of the contract period, the contract shall be renewed for one year under the same conditions, and the same shall apply thereafter.
2.7 Method of Calculation and Payment
2.7.1 Calculation Method
Standard Service
[In the case of a monthly contract]
- Fees shall accrue from the date of commencement of use of the Service as set forth in the Terms of Service.
- The fee for the current month is determined according to the number of licenses contracted at the end of each month.
- If the start date of this service is in the middle of a month, the usage fee for that month will be calculated on a pro-rated basis.
Usage fee for the month = {Monthly usage fee - (Monthly usage fee x number of days not used / number of calendar days) } x number of licenses contracted
The number of days from the first day of the month to the day before the Service start date is the "number of days not used.
The pro-rata calculation is performed by multiplying first and dividing second, and rounding off the decimal point.
[Example]
If you start using 100 licenses on January 16, 2022
January 16, 2022 - January 31, 2022 (for 16 days)
= {300 yen - (300 yen x 15 days / 31 days)} x 100 licenses
= 155 yen x 100 licenses
= 15,500 yen (excluding tax)
- If the number of licenses is added in the middle of the month, the fee for the additional licenses will be calculated on a pro-rated basis.
Usage fee for additional licenses = {Monthly usage fee - (Monthly usage fee x number of days not used ÷ number of calendar days)} x number of additional contracted licenses
Example]
If you start using 100 additional licenses on April 16 during the monthly subscription period from April 1 to April 30April 16, 2022 to April 30, 2022 (for 15 days)
= {300 yen - (300 yen x 15 days / 30 days)} x 100 licenses
= 150 yen x 100 licenses
= 15,000 yen (excluding tax)
- Even in the event of termination of the contract in the middle of the contract period in accordance with the Terms of Service, the usage fee for the month including the date of termination will not be reduced or refunded on a pro-rata basis, and the full amount of the usage fee for the month, as calculated in accordance with the above, must be paid.
[In the case of an annual subscription].
- Fees shall accrue from the date of commencement of use of the Service as set forth in the Terms of Service.
- If the start date of this service is the first day of the month, the initial contract period will be one year from the start date of this service, and the initial fee will be the amount determined as the annual fee.
Example]
If you start using 100 licenses on January 1, 2022, the initial contract period will be from January 1, 2022 to December 31 of the same year, and the initial fee will be the annual fee of 3,000 yen (excluding tax) x 100 licenses = 300,000 yen (excluding tax). - If the Service start date is in the middle of a month, the initial subscription period shall be from the Service start date to the end of the month that includes the date one year after the Service start date, and the initial usage fee shall be the annual usage fee (the monthly usage fee calculated on a daily basis (the calculation method is the same as the monthly subscription fee calculated on a daily basis)) for the month that includes the Service start date. The initial fee will be the amount obtained by adding the monthly fee (calculated on a pro-rata basis (the calculation method is the same as the pro-rata calculation method for monthly subscriptions)) to the annual fee.
Example]
In the case of starting the use of 100 licenses on January 16, 2022 (the first contract period is from January 16, 2022 to January 31, 2023, and the second and subsequent contract periods are from February 1 to January 31 of the following year)
① January 16, 2022 to January 31, 2023 (for 16 days)
= {Monthly usage fee - (monthly usage fee) {Monthly fee - (Monthly fee x number of days not used / number of calendar days)} x discount rate for 2 months x number of contracted licenses
= {300 yen - (300 yen x 15 days / 31 days)} x (10 months / 12 months) x 100 licenses
= 155 yen x (10 months / 12 months ) x 100 licenses
= ¥129 x 100 licenses
= ¥12,900 (excluding tax)
②From February 1, 2022 to January 31, 2023 (for 12 months)
= annual usage fee x number of contracted licenses
= ¥3,000 x 100 licenses
= ¥300,000 (excluding tax)
Accordingly, initial usage fee = ① + ② = 312, 900 yen (excluding tax) - The second and subsequent contract terms are for one year from the day following the expiration date of the previous contract term, and the usage fee for the next contract term will be determined according to the number of licenses contracted as of the end of the month preceding the month in which the current contract term expires (hereinafter referred to as "contract term expiration month").
- If the number of licenses is added after the start date of use of the service, the initial fee for the additional licenses shall be the amount obtained by multiplying the fee for the additional month (if the additional licenses are added in the middle of the month, the monthly fee is calculated on a daily basis (the calculation method is the same as the daily basis for the monthly subscription)) by a discount rate for two months (decimals are rounded off). The monthly fee is calculated by multiplying the monthly usage fee by the number of months from the month following the month of such addition to the month of expiration of the contract period by the discount rate for two months (rounded to the nearest whole number), and then adding the amount of the discount rate for two months (rounded to the nearest whole number) to the monthly fee.
[Example 1]
[In the case where the additional month is not the month in which the contract expires]
In the case where you start using an additional 100 licenses on April 16, 2022 during the annual subscription period from January 1 to December 31, 2022
① April 16, 2022 to April 30, 2022 (for 15 days)
= {monthly usage fee - ( Monthly fee x number of days not used / number of calendar days)} x discount rate for 2 months x number of additional licenses
= {300 yen - (300 yen x 15 days / 30 days)} x (10 months / 12 months) x 100 licenses
= 150 yen x (10 months / 12 months) x 100 licenses
= 125 yen x 100 License
= 12,500 yen (excluding tax)
② From May 1, 2022 to December 31, 2022 (for 8 months)
= (Monthly fee x number of months of use) x discount rate for 2 months x number of additional licenses
= 2,000 yen x 100 licenses
= 200,000 yen (excluding tax)
Initial fee for the number of additional licenses = (1) + (2) = 212,500 yen (excluding tax)
[Example 2]
[If the additional month corresponds to the month in which the contract term expires].In the case where an additional 100 licenses are to be used on December 16, 2022 during the annual subscription period from January 1, 2022 to December 31, 2022
(1) December 16, 2022 to December 31, 2022 (for 16 days)
= {monthly fee - (monthly fee x number of days not used / number of calendar days)} x discount rate for 2 months x number of additional licenses
= {300 yen - (300 yen x 15 days / 31 days)} x (10 months / 12 (10 months ÷ 12 months) × 100 licenses
= ¥150 × (10 months ÷ 12 months) × 100 licenses
= ¥155 × (10 months ÷ 12 months) × 100 licenses
= ¥129 × 100 licenses
= ¥12,900 (excluding tax)
②From January 1, 2023 to December 31, 2023 (for 12 months)
= annual fee x number of contracted licenses
= 3,000 yen x 100 licenses
= 300,000 yen (excluding tax)
Initial fee for additional number of licenses = ① + ② = 312,900 yen (excluding tax) -
Even if the contract is terminated in the middle of the contract period in accordance with the Terms of Service, the annual fee will not be reduced or refunded on a pro-rata basis, and the full annual fee calculated in accordance with the above will be due and payable.
Optional Service】 【Optional Service
- Even if API linking is started in the middle of a month, the monthly fee will not be reduced or refunded on a pro-rated basis, and the full monthly fee (15,000 yen (excluding tax)) must be paid.
- Even if additional capacity (10GB) is added in the middle of the month, the monthly fee will not be reduced on a pro-rated basis or refunded, and the full monthly fee (1,000 yen (excluding tax)) will be charged.
2.7.2 Payment Terms
[Invoice payment
Standard Service
[In the case of a monthly contract]
- The closing date is the last day of each month, and payment is due on the last day of the following month (deferred payment).
[In the case of an annual subscription].
- The payment date of the usage fee for the initial subscription period shall be (1) the last day of the current month if the Service usage start date is the first day of the month, or (2) the last day of the following month if the Service usage start date is in the middle of the month.
Example:
If the Service Start Date is January 1, 2022, the fee for the initial subscription period will be due at the end of January 2022.
If the Service start date is January 2, 2022, the fee for the first subscription period will be due at the end of February 2022. - The fee for the second and subsequent subscription periods will be due on the last day of the month preceding the month in which the subscription period expires. The fee for the next contract period shall be paid on the last day of the month preceding the month in which the contract period expires.
Example]
If the current contract period is from January 1, 2022 to December 31, 2022, the usage fee is fixed on the last day of November 2022, the month before the expiration month, and the usage fee for the next contract period (from January 1, 2023 to December 31, 2023) is due by the last day of December 2022, the month in which the contract period expires. The fee for the next contract period (from January 1, 2023 to December 31, 2023) shall be paid by the end of December 2022, the expiration date of the contract period. - The first payment for the additional licenses will be due on the last day of the month following the month in which the additional licenses are added, and the second and subsequent payments will be due on the last day of the month prior to the month in which the contract expires (prepayment), with the total of the existing licenses due on the last day of the month prior to the month in which the contract expires.
Example 1]
[If the additional month is not the month in which the contract expires]
If the contract period is from January 1, 2022 to December 31, 2022 and you have already used 500 licenses, and you add 200 licenses on October 10, 2022, the first usage fee for the additional 200 licenses (for October 2022) The second payment will be the annual fee for the fiscal year 2023, which will be combined with the payment for the fiscal year 2023 for the existing 500 licenses and paid on the last day of December 2022, and the same will apply thereafter.
Example 2]
[If the month of addition corresponds to the month in which the contract term expires]
If the contract term is from January 1, 2022 to December 31, 2022 and you have already used 500 licenses, and you add 200 licenses on December 10, 2022, the first usage fee for the additional 200 licenses (the 2022 The second payment is due at the end of December 2023 for the annual fee for the fiscal year 2024, combined with the payment for the fiscal year 2024 for the existing 500 licenses, and the same will apply thereafter. The same will apply thereafter.
Optional Service】 【Optional Service
- API Linkage
API Linkage Payment is due on the last day of each month and paid on the last day of the following month (deferred payment). - Additional capacity (10GB)
Payment is due at the end of the following month, with the last day of each month as the closing date (to be paid later). - Admin Training
Payment is due in one lump sum on the last day of the month following the month in which the order was placed. - Environment Setup Pack
Payment is due in one lump sum on the last day of the month following the month in which the order is placed. - Installation Support Pack
Lump-sum payment due the last day of the month following the month in which the order is placed. - Form Creation Service
Lump-sum payment due the last day of the month following the month in which the order is placed. - Flow design service
Lump-sum payment is due at the end of the month following the month in which the order is placed. - In-person support via web conference
Lump-sum payment due the last day of the month following the month in which the order is placed.
Billing will be made in the manner prescribed by the Company.
2.8 Terms of Provision
- Workflow is provided by SpreadJS, a service provided by GrapeCity, Inc. (hereinafter referred to as "GC") is used to provide Workflow. In using Workflow, you agree to abide by the "End-User License Agreement For GrapeCity SpreadJS Software" (if the name or content of the agreement has been changed, the name and content of the agreement shall be in accordance with the name and content of the agreement after such change) as prescribed by GC. The latest version can be found at https://www.grapecity.com/legal/eula.) The user of software developed using SpreadJS agrees to comply with the terms and conditions of the "End-User License Agreement For GrapeCity SpreadJS Software" (the "Agreement"), and agrees to abide by them.
- When you use the integration function with third party services provided in Workflow ("Third Party Service Integration"), you must comply with the terms and conditions specified by the third party service provider (such terms and conditions will be updated as necessary). When using the integration function with third party services ("Third Party Service Integration") provided in Workflow, you agree to the terms and conditions prescribed by the third party service provider (such terms and conditions may be updated as necessary). (The terms and conditions will be updated as necessary). Third Party Service Linkage does not imply any alliance, cooperation, authorization, or any other cooperative relationship between the Company and the entity providing such Third Party Service, and you shall use such Third Party Service Linkage at your own risk. Furthermore, you agree that we shall not bear any responsibility to you for the provision, non-provision, non-availability, termination of provision during the contract period, content of provision, or any other matters related to the Third Party Service Collaboration, and that you shall not cause any trouble to us with respect to any dispute between you and a third party arising from the Third Party Service Collaboration and any other claims and debts, You agree to indemnify and hold us harmless from any and all disputes and other claims and obligations between you and any third party arising out of or in connection with the Third Party Service.
3. trademark
All company names and product names appearing in this document are registered trademarks or trademarks of their respective companies.
- GrapeCity and SpreadJS are registered trademarks or trademarks of GrapeCity Corporation.
- Money Forward Kessai is a registered trademark or trademark of Money Forward, Inc.
Supplementary Provisions
This document, as amended, shall be effective as of November 22, 2024.
- First revision effective date: July 7, 2021
- 1st revision effective date: July 12, 2021
- 2nd revision effective date: March 7, 2022
- 3rd revision effective date: April 25, 2022
- 4th revision: June 27, 2022
- 5th revision: April 1, 2023
- 6th revision: August 1, 2023
- Seventh revision: October 24, 2023
- The 8th Amendment comes into effect on January 15, 2024.
- 9th revision: April 26, 2024
- Tenth revision effective date: November 22, 2024