We believe that Works Applications' "DX Initiatives" are (1) the very efforts to realize our mission and vision, (2) our commitment to our customers, and (3) our commitment to our business partners. Regarding our "Commitment to Customers," (2) we aim to contribute to the DX promotion of more customer segments through (3) the promotion of our ecosystem strategy, while realizing the acceleration of DX promotion by our customers based on our domestically produced ERP package software "HUE. (4) In order to further expand our extensive track record of usage by more than 2,200 companies in 320 corporate groups, mainly major corporations, (5) we are also working to develop an internal DX promotion organization, human resources, and internal environment that will serve as the driving force behind this effort, and (6) we are taking thorough cyber security measures to ensure that our customers can use our Products / Services with peace of mind. We are also taking thorough cyber security measures so that our customers can use our products and services with peace of mind.

1. To realize our mission and vision

　Since our establishment in 1996, we have been providing Products / Services mainly to major Japanese companies as a packaged software company of business applications. We have been promoting our business based on our corporate philosophy of changing the concept of "work" to make work more creative, increasing corporate productivity, and expanding corporate value. We will continue to develop our Products / Services further as an ERP-based solution provider that can be a partner in promoting DX for our customers.

2. Accelerate customers' DX with HUE, domestically produced ERP package software

　Many major companies in Japan have spent a large amount of money investing in existing legacy systems or foreign packaged systems and customizing them to reflect the business characteristics of their administrative divisions, and the add-on development and maintenance costs have become a major barrier to DX promotion. The domestically produced ERP package software "HUE" reflects the business and functional requirements and unique business practices, etc. required by major companies, regardless of industry or business category, in a highly comprehensive standard package. The product concept also contributes to the reduction of TCO (Total Cost of Ownership) by responding to changes in laws, systems, and technology with free version upgrades. It enables the optimal allocation of resources not only for defensive DX, but also for aggressive offensive DX, thereby accelerating customers' DX activities.

3. Promote DX for a wider range of customers with our ecosystem strategy

　In addition to the conventional direct sales channel and maintenance and support of our own products, we will also take new approaches such as providing hardware and third-party software through alliances with partner companies and indirect sales of Works products through sales agents. In addition to the large enterprises that have been our main customers to date, we will contribute to the promotion of DX by providing a one-stop shop for products and services to small and medium-sized enterprises and startups.

4． Achievements of DX promotion initiatives through the use of Products / Services

　Works products are used by more than 2,200 customers in 320 corporate groups, mainly major Japanese companies, and are supporting the paperless and DX initiatives of Japanese companies regardless of industry or company size.

DX Promotion Support Services	Overview
ERP continues to grow with customer feedback "HUE AC" "HUE Classic AC" "HUE Classic SCM	These are "best practice" products that add business functions that have been needed by major Japanese companies as they transform their business processes. Newly adopted customers can use these products simply by changing settings without the cost and time of system modification.
DX starting easily from the field "HUE Works Suite" "HUE Works Suite DX Solutions	SaaS products and tools to promote efficient business processes and communication in the field. The products are designed to be affordable and easy to implement, making them suitable for startups and small and medium-sized companies. For example, HUE EBM, an electronic data management tool for vouchers, is JIIMA certified and easily complies with the Electronic Bookkeeping Act.
ArielAirOne.	A groupware and low-code development tool that balances the "on-site commitment" and "internal control" unique to large companies.

5. Organizational structure, internal environment, and human resource development for DX promotion

　To promote DX within the company, we have established an IT Infrastructure Unit and an IT Security Unit in our internal IT department, and are building a system to promote workflow reform and data utilization. By developing a business system environment and data utilization infrastructure centered on our own products, we are also developing our own DX practices as a proposal model for our clients, and by promoting ERP implementation and highly effective data utilization, we are further supporting our clients in realizing DX management.

<System and organization to promote DX strategy>

In addition, we have made efforts to create a work environment where critical workers can truly play an active role by promoting a rapid shift to telework in the Corona Disaster. To develop human resources with a broad range of knowledge in both business and digital fields, we have established a growth support system and a career change system to create opportunities for employees to proactively develop their careers. In addition, we have succeeded in securing talented engineers not only in Japan but also overseas, and we are striving to foster a more diverse organizational culture through active communication both in Japan and overseas.

In-house efforts to promote DX	Overview
Implementation of measures for new work styles including telework	Continuously implementing telework for all domestic and overseas offices We will continue to promote "new ways of working" in the new normal era by flexibly responding to changes in society and needs. Measures to achieve this: ・Remote access environment ・Strengthen security (highly secure PCs, two-step authentication, etc.) ・Promote use of cloud computing and security measures ・Strengthen operation management system (mobile device management, single sign-on, etc.) ・Strengthen domestic and overseas network and VPN environment ・Develop environment for BYOD utilization ・Reduce office space and expand shared space
Complete telework student part-time employment/ Holding internships	By hiring part-time students and conducting work-based internships online, we provide many talented students, including those living in rural areas, with opportunities for more realistic work experience.
Chance & Challenge System	Every six months, we implement an open job rotation system to encourage individual employees to take the initiative in their career development.
Support for acquisition of certifications	To develop human resources with both the business and digital knowledge required for DX, we support the acquisition of certification.
Pursuit of advanced technology "Works Tokushima Artificial Intelligence NLP Laboratory	A research institute specializing in natural language processing (NLP) established in Tokushima Prefecture. We are promoting research and development using natural language processing in order to put into practical use AI functions that meet the needs of our customers.
Construction of in-house DX practice environment	We are working to improve the business system environment and data utilization infrastructure centered on our own products.   Implementation measures] ・Introduction of ERP system and compliance with invoice system and Electronic Bookkeeping Act CYBERMAIL Σ Paperless application documents and enhanced management using application data ・Introduction of chatbots to automate various inquiries ・Introduction of data linkage and management solutions to promote utilization of core and CRM data by each department ・Introduction of CRM and digital marketing systems to digitalize the sales department ・ Implemented an engineering human resource management system ・Established a communication and collaboration system environment
IT human resource development measures at Kumamoto office	We are hiring inexperienced IT personnel and implementing a step-up training system at our Kumamoto office for the purpose of developing IT personnel, which is indispensable for DX promotion.

　In addition, we have designed the following evaluation indicators for each initiative.

Evaluation Indicators	Overview
IT measures	Sustained 98% telework rate by improving remote connection environment ・Improved productivity of administrative operations by introducing ERP system centered on "HUE series" ・Improved accuracy of expense management by utilizing "HUE Workflow" data ・Reduction of data processing-related work hours by introducing data integration and management solutions
Sales department digitalization measures	・Improvement of sales productivity and efficiency of management work through centralization of customer and negotiation information and data utilization by introducing CRM system ・Promotion of automation of marketing activities, effectiveness of activities, and contribution to lead acquisition by utilizing digital marketing system
Visualization of engineering human resource status	Preventive management of personnel allocation by linking the sales management system with the personnel management system.
Human resource development measures	Number of employees acquiring IT and DX qualifications through the certified qualification acquisition support system ・Number of employees hired at Kumamoto office with no IT experience/attending step-up type training

6. Thorough implementation of cyber security measures

　We have established a basic policy on information security and set up an Information Security Committee for the purpose of implementing information security. In addition, we establish and maintain an information security management system and conduct internal audits on a regular basis.